Privacy Policy

1. Introduction

Welcome to Ads ECM. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website Ads ECM and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

Name
Email address
Billing and payment details
IP address
Any other details you provide when contacting us or using our services

2.2. Non-Personal Information

Browser type and version
Device information
Website usage data (e.g., pages visited, time spent on site)
Cookies and tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

To provide and manage our services (e.g., processing payments, handling customer inquiries).
To improve our website and user experience by analyzing visitor behavior.
To send marketing and promotional materials (only with your consent).
To comply with legal obligations and prevent fraudulent activities.

4. How We Protect Your Information

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it in the following cases:

With payment processors to complete transactions securely.
With legal authorities if required by law or to protect our rights.
With third-party service providers who assist in website analytics, hosting, or marketing (under strict confidentiality agreements).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

7. Your Rights and Choices

You have the right to:

Access your personal data and request a copy.
Request corrections or deletions of your data.
Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [your email].

8. Refund and Payment Dispute Policy

8.1. Refund Policy

We strive for customer satisfaction. If you experience any issues with our services, please contact us for assistance.

Refund Conditions:

Refunds must be requested within 14 days of payment.
A valid reason and supporting documentation may be required.
Refunds are processed to the original payment method.

8.2. Payment Dispute Resolution

If you believe a charge is incorrect, we encourage you to contact us before filing a dispute with your payment provider.

Dispute Process:

Contact our support team at support@ads-ecm.com with details of the issue.
We will review and respond within 3 business days.
If necessary, we will issue a refund or correction.
Unwarranted chargebacks may result in fees or service restrictions.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised "Effective Date." Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy, refunds, or disputes, contact us at:

📧 support@ads-ecm.com
📞 +44 7426 477495